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At Staples Solutions, I was the comms lead for the IT carve-out, developed a user-friendly onboarding app, planned events with our suppliers and produced HR-related content to increase engagement, such as videos, monthly newsletters and surveys

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  • Subject: Coming soon: my IT Service Portal

    my IT Service Portal - Coming soon!

    Introducing my IT Service Portal – one portal for everything IT, housed within ServiceNow.

    When?

    Starting 25 January, my IT Service Portal will be the one and only portal for all things IT related.

    The current portal, EU Technology Service Portal, will no longer be available. All tickets created from the EU Technology Service Portal after 25 January will not be processed.

    What can you expect?

    • Easier to report issues and place requests through the Service Catalog

    • Enhanced search functionality

    • Instant overview of your ticket status and approval flow

    • Easier IT user onboarding

    • Helpdesk phone numbers available to raise urgent issues

    Get started with my IT Service Portal

    Log-in with just three easy steps!

    You will receive an email on 17 January from noreply.SIM@staples-solutions.com, which will contain your user ID and password. After your first log-in you will be prompted to change your password.

    1. Follow the link.

    2. Fill out your user ID.

    3. Create a new password.

    To help you get accustomed to the coming changes, we’ve created learning materials such as videos. Access them here.

    You’re just one click away from everything IT!

    Questions?

    For additional information, please reach out to the Global Helpdesk at

    EUITsupportcentre@staples.com.

  • Subject: FW: myHR is live!

    myHR is live!

    Going forward, myHR will serve as the one and only central HR system for all Staples Solutions employees. It’s accessible anywhere and anytime, all at the tip of your fingers.

    Going forward, myHR will serve as the one and only central HR system for all Staples Solutions employees. It’s accessible anywhere and anytime, all at the tip of your fingers.

    Today we launched the Employee Self Service and Manager Self Service functionalities. This includes an updated peoplefinder and organisational charts, enabling you to find colleagues easier.

    myHR will be all the support you need for your HR related tasks! Don’t waste another second! Go check it out.

    Everyone with a @staples-solutions email address will receive an e-mail with your password. If you don’t have a staples email, you will receive log-in details from your manager.

    Log-in is simple, just follow the link and fill out your password. Note: You will be asked to change your password once.

    We have created instructional videos and one pagers, so you can get up to speed with the system as soon as possible. Access them here.

    As a first step ensure that your data is correct and update your information on myHR - and while you're at it, add a photo to put a face to the name. Here's how!

    myHR simplifies and streamlines all HR activities making tasks easier, providing transparency and improved employee data.

    In the coming months, more functionalities - such as recruitment, performance and the career website - will be made available. So stay tuned!

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